Referral Process
We welcome enquiries from local authorities, social workers, care providers, and partner agencies. Our team is dedicated to supporting stable housing outcomes through clear communication and partnership working.
Referral Enquiry Information
- Name and age of the person requiring accommodation.
- Current living situation and reason for the housing enquiry.
- Relevant support needs, communication needs and mobility needs.
- Any known risks, safeguarding concerns or compatibility considerations.
- Whether care or support is already commissioned or being arranged.
- Preferred location and any accessibility requirements.
- Contact details for the referring professional or representative.
Partnership Working
We aim to work constructively with professionals and agencies to support safe and stable housing outcomes. This may include liaison with local authorities, care providers, health professionals, families, advocates, landlords, contractors and community organisations. Our role is to contribute to a coordinated approach while remaining clear about the distinction between housing management and regulated care or support responsibilities.
Our team will review your message and contact you to discuss the suitability of the housing arrangement for the individual.
Partnership Working
We aim to work constructively with professionals and agencies to support safe and stable housing outcomes. Our role is to contribute to a coordinated approach while remaining clear about the distinction between housing management and regulated care or support responsibilities.

Local Authorities
We collaborate with local authorities to ensure coordinated approaches and stable housing outcomes for vulnerable individuals.

Care Providers
We work constructively with care providers to support stable accommodation and better outcomes for tenants.

Community Agencies
We partner with community organisations to reduce isolation and promote access to community life for all.
